Spam and unsolicited messages

Author: Emily Walker

Last update: April 21, 2026.

Bitrix24 does not allow users to send unsolicited messages, calls, or emails through the platform. This requirement is defined in the Terms of Service and Privacy Policy.

If you receive suspicious or unwanted communications from other Bitrix24 users — including commercial offers, newsletters, reports, or messages that may be phishing, please report it to [email protected].

Our team will review each report and take appropriate action.

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Spam and unsolicited messages