A knowledge base helps you store and share important company information, such as internal policies, work schedules, and report templates. It also makes employee onboarding and training easier.
Creating a knowledge base in Bitrix24 is similar to creating a Bitrix24 site. Choose a template, edit the content blocks, and add images or videos. You can also create pages and categories from the main menu.
To view existing knowledge bases or create a new one:
- Go to Employees.
- Open the Knowledge base tab.
Create separate knowledge bases for different departments to keep essential information organized and easy to access.
You can also add a knowledge base to a workgroup or project. Use it to:
- Document communication rules
- Store report templates
- Share project information with team members
Workgroup and project knowledge bases
Each knowledge base includes view statistics:
- Man icon: Number of unique visitors. Multiple visits from the same employee count as one unique view.
- Eye icon: Total number of page views.
